WE ARE UNIFIED HEALTH SERVICES

Unified Health Services was founded in 1997 and is based in Memphis, Tennessee.
We exist to create better methods for hospitals and health systems to process work comp claims end to end.

Background

Worker’s compensation programs provide benefits to workers injured on the job. Benefits include payments for medical care associated with treating work related illness or injury. Each state and the District of Columbia has its own program. There are also programs to cover federal employees.

Since work comp programs are designed and administered by the states, work comp programs vary in terms of who is allowed to provide insurance, which injuries or illnesses are compensable, claims administration, treatment guidelines, and benefit levels.

Therefore, normal billing patterns in healthcare cannot be applied to work comp because the nature of processing claims and the payer system is fundamentally different and unique. In the work comp environment there are no eligibility systems, billing is paper based, collections are difficult, and cash application is manual.

Difficulties of Workers' Compensation

  • Each state has different workers compensation laws and schedules. State fee reimbursement schedules are changing more rapidly.
  • Many parties are involved in every claim – employers, injured employees, insurance companies, government agencies and, of course, healthcare providers.
  • Eligibility standards don’t exist – employment, injuries, and payers must be determined case by case.
  • Much of the highly complex workers compensation documentation process remains locked in a paper world – paper that’s easily misfiled or lost.

Our developed solutions:


  • Lower processing costs
  • Automate work
  • Eliminate payment risk
  • Increase collection yields
  • Accelerate cash flow
  • Eliminate unpaid accounts

Our systems and proprietary methods are designed specifically to accommodate the uniqueness of the work comp payer system and characteristics of the work comp claim.

UHS handles work comp claims for all states, all federal programs, all employers, and all carriers. Our clients include independent hospitals, surgery centers, medical professionals, and large complex health systems.

OUR EXPERIENCE

Healthcare providers across the country rely on UHS to manage their work comp claims.

  • 1,367,986

    Patient Accounts

  • 3,636,675

    Patient Visits

  • $2,093,458,200

    Accounts Receivable