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Our Company

Elevating Cash Flow with Expertise and Advanced Technology

At Unified Health Services (UHS), we stand out with our Center of Excellence for Complex Claims, merging profound industry expertise, leading-edge technology, and tailored services to transform your Workers' Compensation revenue cycle
Our Company Video

UHS Mission & Vision

Mission

To refine the management of Complex Claims with our specialization in technology, expertise, and innovative solutions, boosting financial outcomes for healthcare providers.

Vision

To be recognized as the leading authority in handling Complex Claims related to Workers' Compensation, enabling our clients to achieve enhanced efficiencies and revenue growth through innovation, expertise, and unparalleled customer service.

About Us

Since our inception in 1997, Unified Health Service (UHS) has risen to the forefront of offering innovative technology and service solutions that improve financial results for hospitals, ambulatory surgery centers (ASCs), and health system providers throughout the Unified States by elevating cash flow from Complex Claims. We are dedicated to forging enduring partnerships based on trust and integrity, with a team committed to providing transparent services, meticulously tailored to meet our clients' unique requirements.

Our success in collecting billions in Workers' Compensation receivables has significantly increased cash collections for providers nationwide. Our proprietary technologies and methods are engineered to automate complex workflow challenges, ensuring effective management of fee schedules, payment regulations, and appeal procedures for Workers' Compensation across all fifty states. This expertise not only boosts collection yields and reduces accounts receivable days but also substantially lowers operational expenses and minimizes the volume of unpaid claims. At the core of our success is a solution offering a Return on Investment (ROI) capable of generating significant financial benefits for our clients. Our hands-on approach and steadfast dedication to excellence have led to high client satisfaction levels, reinforcing our role as a trusted healthcare industry partner. With UHS, providers can anticipate a partnership that addresses their immediate financial needs while also bolstering their long- term success through enhanced financial health and operational effectiveness.

Company Background

We believe in building lasting relationships based on trust and integrity. Our team is dedicated to providing transparent and ethical services.
1997

Company Founded

2001

1st Workers' Compensation Claim

2004

Shift to Preauthorization Model

2006-2008

Claim Scrubbing & Banking

2009-2013

Surgery Centers & Hospitals

2016-2019

Expanded Infrastructure

    Innovative Approach

    Solutions that Scale

    Unified Health Services (UHS) solutions are meticulously designed to tackle the unique challenges of managing Workers' Compensation claims, delivering solutions that bolster efficiency, compliance, and financial performance for healthcare providers.

    End-to-End RCM

    Our all-encompassing RCM solution enhances financial outcomes of Workers’ Compensation claims and the experiences for both medical providers and injured patients.

    Dedicated In-House Operations

    Guarantees top-tier patient access and revenue cycle staff, , providing consistent and compliant revenue cycle service delivery through domestic operations.

    State Knowledge

    Mastery in managing Complex Workers’ Compensation claims across various state jurisdictions, assuring payment compliance.

    Eligibility Verification

    Precisely verifies patient eligibility for Workers’ Compensation claims, minimizing billing errors and delays that are common to Complex Claims.

    Treatment Authorization

    Manages benefit and treatment authorization requests efficiently, ensuring billing compliance with diagnosis codes and authorization dates to assure a high first pass claim submission and low payment denial rate.

    Billing

    Automates billing claims for Workers’ Compensation injuries, making the revenue cycle payment process more efficient and accurate.

    Accounts Receivable Management

    Evaluates payments against state Workers’ Compensation fee schedules, maximizing revenue while managing denials redetermination and appealing underpayments made by the payer leveraging

    Technology and Service Integration

    Merges the latest proprietary technology related to robotic process automation and artificial intelligence used in the revenue cycle with expert staff to modernize workflows to increase cash flow and reduce unpaid accounts to avoid bad debt.

    High First Pass Rate and Increased Collections

    Speeds up cash flow by automating claim submission with attachments and enhances financial performance by reducing the number of days to claim submission, payment lags, and accounts receivable.

    How It Works

    Send your ANSI X-12 837 Complex Workers’ Compensation claims with attachments to UHS via any claims clearinghouse and receive an ANSI X-12 835-remittance file that can seamlessly be auto-posted to any Electronic Medical Record or billing system. We customize the implementation process and ongoing collaboration based on customer preferences, instilling confidence in our revenue cycle management services.


    The UHS offering includes an Early Out bad debt product and a complete End-to-end Revenue Cycle Management solution.

    Key features include the following:

    • Eligibility Verification
    • Benefit Determination
    • Prior Authorization
    • Billing
    • Contract Compliance
    • Accounts Receivable Follow Up
    • Denial Management
    • Payer/Employer Financial Engagement
    • Cash Management – ANSI X-12 835 & ACH Payments

    To discover more, please:

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    Tailored to Your Needs

    Each revenue cycle solution is customized to fit the specific requirements of your health system, hospital, medical group, or ambulatory surgery centerpractice.
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    Expertise and Experience

    Benefit from over 25 years of specialized knowledge in Complex Workers' Compensation revenue cycle management solutions.
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    Technology-Driven

    Utilize our advanced technological solutions to streamline your revenue cycle management processes.
    Our Team

    Dedicated to Your Success

    Our team of seasoned professionals brings over 25 years of experience in healthcare Revenue Cycle Management, offering unparalleled expertise and dedication to our clients. Each member plays a crucial role in delivering the best solutions to our clients.
    Trey Hensley  , Vice President, Finance   - Unified Health Services
    Trey Hensley 

    Vice President, Finance 

    Kayla Hood, Vice President, Operations  - Unified Health Services
    Kayla Hood

    Vice President, Operations

    Shanta Jones, Human Resources Manager  - Unified Health Services
    Shanta Jones

    Human Resources Manager

    Donald M. Kilgore, Chief Marketing Officer  - Unified Health Services
    Donald M. Kilgore

    Chief Marketing Officer

    Jamie McGhee, Provider Services Manager  - Unified Health Services
    Jamie McGhee

    Provider Services Manager

    Hank Owings, Chief Revenue Officer - Unified Health Services
    Hank Owings

    Chief Revenue Officer

    Wayne Preston, Director of Information Technology  - Unified Health Services
    Wayne Preston

    Director of Information Technology

    Deana Ratliff, Vice President, Financial Services  - Unified Health Services
    Deana Ratliff

    Vice President, Financial Services

    Michael D. Reece, Chief Executive Officer - Unified Health Services
    Michael D. Reece

    Chief Executive Officer

    Jenny Roundy, Operations Manager  - Unified Health Services
    Jenny Roundy

    Operations Manager

    Joseph G. Ward, Chief Operating Officer - Unified Health Services
    Joseph G. Ward

    Chief Operating Officer

    What Our RCM Clients Say

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      "UHS has already been implemented in other markets for our company, and the feedback was very positive. We avoided the typical delay of evaluating vendors and were implemented in less than 60 days."

      Corporate Business Office Director

      Surgery Center
      Corporate Business Office Director at
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      "We first partnered with UHS because they are highly knowledgeable about collections for workers’ comp. The other driver for partnering with UHS is because it reduces our overhead. We are in a high-cost labor market and the ROI has exceeded our expectations."

      Corporate Business Office Director

      Surgery Center
      Corporate Business Office Director at
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      "Unlike most of our third-party insurance, workers’ comp still involves a lot of paperwork, which has been a challenge for our staff working remotely. We have enough bandwidth to manage the other Complex Claims in-house."

      Manager Enterprise Business Office/Revenue Cycle Manager

      Health System
      Manager Enterprise Business Office/Revenue Cycle Manager at
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      "UHS agreed to take on all the follow-up, recovery, and appeals processes for workers’ comp. Essentially, UHS was able to oversee all of the legwork for the workers’ comp collection cycle from start to end. We are getting paid more quickly and have reduced bad debt."

      Manager Enterprise Business Office/Revenue Cycle Manager

      Health System
      Manager Enterprise Business Office/Revenue Cycle Manager at
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      "A key strength of UHS is their expertise and knowledge in workers’ comp. Workers’ comp is a hard business line for us because it is complicated and difficult to keep up with the payer rules in our state. Employee turnover and satisfaction were becoming an issue for us. UHS now manages workers’ comp, and that works well for us."

      Director, Revenue Cycle Denials, Regional AR and SBU's

      Health System
      Director, Revenue Cycle Denials, Regional AR and SBU's at

      Committed to Success

      UHS is dedicated to improving the provider and patient experience, improving outcomes, and reducing the cost of care as we align ourselves in deliver value to our customers.
      Our Company - UHS - Committed To Success