Our Company
Elevating Cash Flow with Expertise and Advanced Technology
At Unified Health Services (UHS), we stand out with our Center of Excellence for Complex Claims, merging profound industry expertise, leading-edge technology, and tailored services to transform your Workers' Compensation revenue cycle
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UHS Mission & Vision
Mission
To refine the management of Complex Claims with our specialization in technology, expertise, and innovative solutions, boosting financial outcomes for healthcare providers.
Vision
To be recognized as the leading authority in handling Complex Claims related to Workers' Compensation, enabling our clients to achieve enhanced efficiencies and revenue growth through innovation, expertise, and unparalleled customer service.
About Us
Since our inception in 1997, Unified Health Service (UHS) has risen to the forefront of offering innovative technology and service solutions that improve financial results for hospitals, ambulatory surgery centers (ASCs), and health system providers throughout the Unified States by elevating cash flow from Complex Claims. We are dedicated to forging enduring partnerships based on trust and integrity, with a team committed to providing transparent services, meticulously tailored to meet our clients' unique requirements.
Our success in collecting billions in Workers' Compensation receivables has significantly increased cash collections for providers nationwide. Our proprietary technologies and methods are engineered to automate complex workflow challenges, ensuring effective management of fee schedules, payment regulations, and appeal procedures for Workers' Compensation across all fifty states. This expertise not only boosts collection yields and reduces accounts receivable days but also substantially lowers operational expenses and minimizes the volume of unpaid claims. At the core of our success is a solution offering a Return on Investment (ROI) capable of generating significant financial benefits for our clients. Our hands-on approach and steadfast dedication to excellence have led to high client satisfaction levels, reinforcing our role as a trusted healthcare industry partner. With UHS, providers can anticipate a partnership that addresses their immediate financial needs while also bolstering their long- term success through enhanced financial health and operational effectiveness.
Innovative Approach
Solutions that Scale
Unified Health Services (UHS) solutions are meticulously designed to tackle the unique challenges of managing Workers' Compensation claims, delivering solutions that bolster efficiency, compliance, and financial performance for healthcare providers.
End-to-End RCM
Our all-encompassing RCM solution enhances financial outcomes of Workers’ Compensation claims and the experiences for both medical providers and injured patients.
Dedicated In-House Operations
Guarantees top-tier patient access and revenue cycle staff, , providing consistent and compliant revenue cycle service delivery through domestic operations.
State Knowledge
Mastery in managing Complex Workers’ Compensation claims across various state jurisdictions, assuring payment compliance.
Eligibility Verification
Precisely verifies patient eligibility for Workers’ Compensation claims, minimizing billing errors and delays that are common to Complex Claims.
Treatment Authorization
Manages benefit and treatment authorization requests efficiently, ensuring billing compliance with diagnosis codes and authorization dates to assure a high first pass claim submission and low payment denial rate.
Billing
Automates billing claims for Workers’ Compensation injuries, making the revenue cycle payment process more efficient and accurate.
Accounts Receivable Management
Evaluates payments against state Workers’ Compensation fee schedules, maximizing revenue while managing denials redetermination and appealing underpayments made by the payer leveraging
Technology and Service Integration
Merges the latest proprietary technology related to robotic process automation and artificial intelligence used in the revenue cycle with expert staff to modernize workflows to increase cash flow and reduce unpaid accounts to avoid bad debt.
High First Pass Rate and Increased Collections
Speeds up cash flow by automating claim submission with attachments and enhances financial performance by reducing the number of days to claim submission, payment lags, and accounts receivable.
How It Works
Send your ANSI X-12 837 Complex Workers’ Compensation claims with attachments to UHS via any claims clearinghouse and receive an ANSI X-12 835-remittance file that can seamlessly be auto-posted to any Electronic Medical Record or billing system. We customize the implementation process and ongoing collaboration based on customer preferences, instilling confidence in our revenue cycle management services.
The UHS offering includes an Early Out bad debt product and a complete End-to-end Revenue Cycle Management solution.
Key features include the following:
- Eligibility Verification
- Benefit Determination
- Prior Authorization
- Billing
- Contract Compliance
- Accounts Receivable Follow Up
- Denial Management
- Payer/Employer Financial Engagement
- Cash Management – ANSI X-12 835 & ACH Payments
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Tailored to Your Needs
Each revenue cycle solution is customized to fit the specific requirements of your health system, hospital, medical group, or ambulatory surgery centerpractice.
Expertise and Experience
Benefit from over 25 years of specialized knowledge in Complex Workers' Compensation revenue cycle management solutions.
Technology-Driven
Utilize our advanced technological solutions to streamline your revenue cycle management processes.
Our Team
Dedicated to Your Success
Our team of seasoned professionals brings over 25 years of experience in healthcare Revenue Cycle Management, offering unparalleled expertise and dedication to our clients. Each member plays a crucial role in delivering the best solutions to our clients.
Trey Hensley
Vice President, Finance
Kayla Hood
Vice President, Operations
Donald M. Kilgore
Chief Marketing Officer
Jamie McGhee
Provider Services Manager
Hank Owings
Chief Revenue Officer
Wayne Preston
Director of Information Technology
Deana Ratliff
Vice President, Financial Services
Michael D. Reece
Chief Executive Officer
Jenny Roundy
Operations Manager
Joseph G. Ward
Chief Operating Officer
What Our RCM Clients Say
"UHS has already been implemented in other markets for our company, and the feedback was very positive. We avoided the typical delay of evaluating vendors and were implemented in less than 60 days."Corporate Business Office Director
Surgery Center- "We first partnered with UHS because they are highly knowledgeable about collections for workers’ comp. The other driver for partnering with UHS is because it reduces our overhead. We are in a high-cost labor market and the ROI has exceeded our expectations."
Corporate Business Office Director
Surgery Center - "Unlike most of our third-party insurance, workers’ comp still involves a lot of paperwork, which has been a challenge for our staff working remotely. We have enough bandwidth to manage the other Complex Claims in-house."
Manager Enterprise Business Office/Revenue Cycle Manager
Health System - "UHS agreed to take on all the follow-up, recovery, and appeals processes for workers’ comp. Essentially, UHS was able to oversee all of the legwork for the workers’ comp collection cycle from start to end. We are getting paid more quickly and have reduced bad debt."
Manager Enterprise Business Office/Revenue Cycle Manager
Health System - "A key strength of UHS is their expertise and knowledge in workers’ comp. Workers’ comp is a hard business line for us because it is complicated and difficult to keep up with the payer rules in our state. Employee turnover and satisfaction were becoming an issue for us. UHS now manages workers’ comp, and that works well for us."
Director, Revenue Cycle Denials, Regional AR and SBU's
Health System
Committed to Success
UHS is dedicated to improving the provider and patient experience, improving outcomes, and reducing the cost of care as we align ourselves in deliver value to our customers.
