Testimonials

"UHS has already been implemented in other markets for our company, and the feedback was very positive. We avoided the typical delay of evaluating vendors and were implemented in less than 60 days."

"We first partnered with UHS because they are highly knowledgeable about collections for workers’ comp. The other driver for partnering with UHS is because it reduces our overhead. We are in a high-cost labor market and the ROI has exceeded our expectations."

"Unlike most of our third-party insurance, workers’ comp still involves a lot of paperwork, which has been a challenge for our staff working remotely. We have enough bandwidth to manage the other Complex Claims in-house."

"UHS agreed to take on all the follow-up, recovery, and appeals processes for workers’ comp. Essentially, UHS was able to oversee all of the legwork for the workers’ comp collection cycle from start to end. We are getting paid more quickly and have reduced bad debt."

"A key strength of UHS is their expertise and knowledge in workers’ comp. Workers’ comp is a hard business line for us because it is complicated and difficult to keep up with the payer rules in our state. Employee turnover and satisfaction were becoming an issue for us. UHS now manages workers’ comp, and that works well for us."

"The key strength of UHS is how much easier they make things for us. We have weekly calls with them where we provide input, but the workers’ comp collections process is hands-off for us and UHS manages this line of business. It saves us a lot of time, and we have reallocated staff to manage other needs."

"As a workers’ comp specialist, UHS has access to business intelligence about all the insurance company platforms that we just do not have. Were we to manage this financial class internally, most tasks would be managed by phone, where our staff calls each employer or payer one at a time. We now send everything electronically to UHS, and they leverage their technology, scale, and relationships, which have reduced our payment lags and improved cash flow."

"It is exceedingly difficult to train and retain staff with the detailed knowledge required to follow up and handle workers’ comp claims. That was one of the reasons why we decided to outsource that process."

"An important criterion considered when selecting a partner was finding a company with the ability to take over the entire work comp role and handle the process from start to finish. We register the patient, and UHS verifies benefits, obtains prior authorizations, submits the claims, and performs denial management. UHS then provides us with an 835 that we can auto post."

"One of the primary factors used to evaluate UHS was their drive and commitment to collect cash. They exceeded our expectations, and we have not looked back."